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From Cannes to Clicks: Why Online Communities Will Shape the Next Era of Customer Intelligence

Attending the Cannes Lions Festival this year was inspiring in many ways, but one theme stood out more than anything else: the power of authentic, community-driven conversations in shaping...

Gianluca Ferranti
Gianluca Ferranti
July 29

Webinar Takeaways from Haier: Using VoC Insights to Fuel Product Innovation

I had the privilege of hosting a recent webinar, Zero Distance to Consumers, with Francesco Bellomo, Media & CMI Senior Manager at Haier, a global leader in home appliances. I discussed...

Gianluca Ferranti
Gianluca Ferranti
May 12

Cool Insights: Refresh Your Home Appliance Strategy

As the mercury rises and summer heat sets in, there's a notable uptick in the purchase of refrigerators. This seasonal surge isn't just a matter of convenience but a necessity for many...

Lidia Palmi
Lidia Palmi
April 22

Make It Or Break It: The Influence of Condom Reviews on Customer Satisfaction

The global condom market is experiencing rapid evolution and growth, driven by ever-changing consumer demands. This article not only underscores International Condoms Day, a strategic day...

Claudia Mengasini
Claudia Mengasini
April 07

Why & How Customer Retention Comes First

With more online shoppers, customer retention should be prioritized over customer acquisition. Find out why and how to better your success in the future of e-commerce. ‍Globally, as more...

Nesma Talaat
Nesma Talaat
March 25

Deep-Dive into Pet Food: What do Cat & Dog Lovers Prefer?

In today's digital age, consumers' preferences and needs have tremendously evolved to adapt to even those beyond themselves, such as their pets. Wonderflow's Business Intelligence...

Lidia Palmi
Lidia Palmi
March 17

What is Wonder Generative AI & How Does It Work?

Here’s a polished and professional version of your blog post. The tone has been tightened, the structure made more fluid, and minor grammatical and stylistic edits have been applied to...

Michele Ruini
Michele Ruini
January 13