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Why & How Customer Retention Comes First

With more online shoppers, customer retention should be prioritized over customer acquisition. Find out why and how to better your success in the future of e-commerce. ‍Globally, as more...

Deep-Dive into Pet Food: What do Cat & Dog Lovers Prefer?

In today's digital age, consumers' preferences and needs have tremendously evolved to adapt to even those beyond themselves, such as their pets. Wonderflow's Business Intelligence...

What Is Data Scraping In Customer Feedback Analysis?

In today's digital age, businesses are sitting on a goldmine of data, but accessing and utilizing this data can be daunting without the right tools. This is where data scraping comes in,...

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6 Reasons Why Customers Write Product Reviews

If you ever search through e-commerce sites like Amazon, you might find it surprising that there can be more than 1,000 reviews on an extension cord, for instance, and only a handful of...

Votes Rating: A KPI Every Marketer Need to Optimize eCommerce Product Pages

It's 2025, and if your consumer insights team is not using the correct KPI to optimize your customer feedback analysis, then we don't know what to tell you! Leading voice of the customer...

12 KPIs for Customer Feedback Analysts to Prioritize in 2025

Customer feedback analysts play a critical role in helping companies understand customer needs, preferences, and pain points, and in driving strategic decisions to improve products,...

What is Wonder Generative AI & How Does It Work?

Here’s a polished and professional version of your blog post. The tone has been tightened, the structure made more fluid, and minor grammatical and stylistic edits have been applied to...